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Questions about Rapidialer by Botcadence, your trial, billing, or getting set up with Twilio? Reach the Botcadence team by email and a person on the team will reply.
What to include
- Sales and trials: your team size, how many calls a rep makes a day, and whether you already have a Twilio account.
- Twilio setup: what you see after choosing Save & provision. Please never email your Auth Token.
- Billing: the email address of the account owner and the invoice in question.
- Security reports: the steps to reproduce the issue, as described on the security page.
Answers you can get right now
Pricing explains seat prices and what Twilio bills for minutes and numbers. The fact sheet lists what Rapidialer does and does not do, and the FAQ covers setup, Power Dial and the free trial.