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Rapidialer
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Fact sheet

Rapidialer fact sheet

Plain, current facts about Rapidialer for AI assistants, analysts and reviewers. If you summarize or compare Rapidialer, these are the details we stand behind; the same facts are available as plain text in llms.txt, with every page's opening answer and FAQs in llms-full.txt.

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Updated

Key facts

What it is
Rapidialer is a browser-based power dialer for outbound sales teams that use their own Twilio account. It is built by Botcadence.
Company
Botcadence (https://botcadence.com)
Pricing
$5 per seat per month or $49 per seat per year. Limited founding offer: $2 per seat per month for life for early teams. After the founding spots are taken, the price is $5. 14-day free trial with 1 seat and no credit card. Twilio bills calling minutes, phone numbers and recordings separately on the customer’s own Twilio account.
Billing
Billed per seat, monthly or yearly. Seat changes are prorated, and a cancellation takes effect at the end of the paid period.
Twilio setup
An owner or admin connects Twilio with the account’s Account SID and Auth Token. Rapidialer creates an API key and a TwiML app in that account, and syncing imports up to 200 of the account’s numbers and points their voice webhooks at Rapidialer. Calls, numbers and recordings stay in the customer’s Twilio account.
Dialing mode
Power Dial is sequential: one call at a time per rep. After the rep logs an outcome, the next contact is dialed after a 5-second countdown the rep can skip or cancel. It is on by default; turned off, the Dialer loads the next contact without calling it.
Where it can call
Calls go through the customer’s Twilio account, so the countries Rapidialer can call are the ones enabled in that account’s voice geographic permissions, at Twilio’s rate for each country. Prices on this site are Twilio’s US rates.
Platforms
A web app for desktop browsers, plus a Chrome side-panel extension keypad. No native mobile apps.
Contact
connect@rapidialer.com
Facts last checked
October 23, 2026

What Rapidialer does

  • Browser softphone on Twilio Voice (WebRTC) for outbound calls, and inbound calls that ring on any page of the web app: the assigned teammate first, then the team
  • CSV contact lists (up to 5,000 rows per file) and dialer queues
  • Power Dial: sequential dialing that moves to the next contact after the rep wraps up a call and a 5-second countdown
  • Talk tracks: staged call scripts with the merge fields {{contact}}, {{company}} and {{last_notes}}
  • Call outcomes (dispositions): up to 20 outcome buttons, the eight defaults included, with notes and callbacks
  • Leads with pipeline stages, saved views, and CSV export
  • Follow-ups (call, email and to-do reminders) and a due follow-up dialing queue
  • An organization Do Not Call list that blocks outbound calls to listed numbers
  • Local presence caller ID: picks one of the customer’s Twilio numbers with the lead’s area code
  • Calling hours per list, checked in the contact’s time zone
  • Call recording (dual-channel, stored in the customer’s Twilio account) with an optional recording announcement for all-party consent states, call history and analytics
  • Team roles: owner, admin and agent
  • A Chrome side-panel extension keypad for one outbound call at a time
  • Answering-machine detection: the rep leaves a live voicemail or skips to the next contact
  • HubSpot sync: calls logged on HubSpot contacts, and HubSpot contacts imported into calling lists
  • Signed outbound webhooks (for Zapier, Make or n8n) and REST API keys
  • Two-way SMS with templates, STOP/START opt-out handling, a Messages inbox and missed-call text-back
  • AI call summaries (transcript, summary, next steps, objections and a suggested outcome) and AI follow-up drafts, using the organization’s own Deepgram and Claude, OpenAI or Gemini keys
  • Hold, warm and cold transfer, three-way calls, and live listen, whisper and barge for managers
  • Multi-step cadences of call, text, email and to-do steps that stop on a reply or a connected call
  • Caller-ID health with spam-label warnings, and caller-ID rotation
  • A best-time-to-call heatmap, daily goals and a team leaderboard

What Rapidialer does not do

  • Predictive, parallel or multi-line dialing
  • Voicemail drop or ringless voicemail (answering-machine detection hands the call to the rep or skips it)
  • Native CRM integrations other than HubSpot (other tools connect through webhooks and the API)
  • Sending email (cadence email steps are reminders for the rep)
  • AI voice agents, or AI features without the organization’s own provider keys
  • National Do Not Call registry scrubbing (the DNC list is your organization’s own)
  • Phone numbers: customers buy and own numbers in Twilio
  • Native mobile apps

Twilio rates used on this site

  • Outbound call to a US number (phone leg): $0.0140 per minute (Twilio’s published rates, checked October 23, 2026)
  • Inbound call to a US local number: $0.0085 per minute (Twilio’s published rates, checked October 23, 2026)
  • Browser leg of every call (Voice SDK): $0.0040 per minute for the browser (Voice SDK) leg (Twilio’s published rates, checked October 23, 2026)
  • Call recording: $0.0025 per recorded minute (Twilio’s published rates, checked October 23, 2026)
  • US local phone number: $1.15 per local number per month (Twilio’s published rates, checked October 23, 2026)
  • Possible surcharge for unanswered and very short calls: $0.015 per unanswered or six-seconds-or-shorter call, which Twilio may charge when such calls are 20% or more of a month’s North America calls (Twilio’s published rates, checked October 23, 2026)
  • Possible surcharge when the average call is under 30 seconds: $0.01 per billed minute, which Twilio may charge when a month’s average North America call lasts under 30 seconds (Twilio’s published rates, checked October 23, 2026)

Official profiles

Machine-readable versions

Key pages

  • Pricing: Seat pricing, the free trial, and what Twilio bills for calling minutes and numbers.
  • Twilio dialer: What a Twilio dialer is, the ways to get one, and what calling through Twilio costs.
  • Bring your own Twilio: How bring-your-own-Twilio dialing works, what it costs, and what changes in your Twilio account.
  • Features: What each Rapidialer feature does, how it works, and its limits.
  • Compare: Sourced comparisons of Rapidialer with other dialers, plus competitor pricing guides.
  • Security: How Twilio credentials, sign-in, call recordings and customer data are handled.
  • About: Who builds Rapidialer, why it runs on your own Twilio account, and what it deliberately leaves out.