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Rapidialer for Twilio Voice

Twilio Power Dialer for Focused Outbound Teams

Rapidialer is a Twilio power dialer for outbound teams: call CSV lists from the browser on your own Twilio account and numbers, follow talk tracks, log outcomes, and move to the next lead without jumping between tools.

14-day free trial · 1 seat · No credit card required

Product preview of the Rapidialer dialer with a talk track, contact queue, power dial on, and an active Twilio browser softphone call.

At a glance

What is Rapidialer?

Rapidialer is a browser-based power dialer for sales teams that bring their own Twilio account. Reps import a CSV list, call one contact at a time from the browser with their Twilio numbers, follow a talk track, log an outcome and move to the next lead. It costs $5 per seat a month with no seat minimum, and Twilio bills the minutes at its own rates. It also syncs calls to HubSpot, sends two-way SMS, detects answering machines, and writes AI call summaries with your own AI provider keys. It does not dial several lines at once: it is a single-line power dialer, not a predictive or parallel dialer.

Rapidialer facts
Price$5 per seat/month, or $49 per seat/year; limited founding offer: $2/seat/month for life
Minimum seatsNone, start with one seat
Dialing modePower Dial: one line at a time; the next call starts after wrap-up and a 5-second countdown
Calling minutes and numbersBilled by Twilio on your own account (about 1.8¢ per outbound minute from the browser)
CRM integrationsHubSpot sync (calls logged on contacts, contact import); webhooks and API for other tools; CSV import and export
SMSYes, two-way SMS with templates and STOP/START opt-out, through your Twilio numbers
Voicemail dropNo; answering-machine detection lets the rep leave a live voicemail or skip
Free trial14 days, 1 seat, no credit card
All-in monthly cost at 1,000 outbound minutes per rep
TeamRapidialer seatsTwilio minutes, recording and numbersTotal per month
1 rep$5.00$21.65$26.65
5 reps$25.00$108.25$133.25
10 reps$50.00$216.50$266.50

Twilio rates are its published US prices, checked 2026-10-23 (Twilio Voice pricing). Every plan starts with a 14-day free trial. See the full breakdown on the pricing page.

The outbound calling problem

Outbound calling breaks when the workflow is scattered

Without a dialer built for the job, reps bounce between a spreadsheet of leads, a separate calling tool, a script doc, and ad-hoc notes. Outcomes live in chat threads or memory. Getting to the next lead takes extra clicks every time.

  • Spreadsheet contact lists
  • Manual dialing between tools
  • Scripts in a separate doc
  • Outcomes tracked by hand
  • Constant context switching

The Rapidialer workspace

One Twilio workspace for lists, calls, scripts, and outcomes

Rapidialer is the focused outbound calling layer on your Twilio account, not another call-center platform to migrate onto.

  1. Load your list

    Import CSV contacts and open a Dialer session on the queue you want to work.

  2. Call from the browser

    Place the call with the Twilio Voice softphone using your own numbers.

  3. Follow your talk track

    Keep the conversation on-message with staged scripts and contact context.

  4. Record the outcome

    Log an outcome and notes in wrap-up, and schedule the follow-up when the lead asks for a callback.

  5. Dial the next lead

    With Power Dial on, the next lead is dialed after a 5-second countdown you can skip or cancel.

How it works

Start dialing in three steps

Rapidialer works with the Twilio Voice account and phone numbers you already control. There is no new carrier to move to.

01

Connect Twilio

Add your Twilio credentials, sync phone numbers, and set a default caller ID.

02

Import a CSV

Upload your contact list. Rapidialer matches common headers and keeps extra columns as custom fields.

03

Start Dialing

Open the Dialer, use your talk track and log the outcome and notes. Power Dial then calls the next lead after a 5-second countdown.

Built for outbound calling

Everything your outbound team needs in one dialer

Rapidialer combines the browser softphone, lists, scripts, and outcomes your team uses on every dial, without turning into a full contact-center suite.

  • Browser Softphone

    Make calls in the browser with Twilio Voice (WebRTC). Inbound calls to your number ring on any Rapidialer page while you are signed in, so callbacks reach you between outbound lists.

  • CSV Contact Lists

    Import existing lead lists, organize contacts for calling, and open a Dialer session on the queue you want to work.

  • Power Dial

    After you log the outcome, Power Dial counts down five seconds and dials the next contact; skip or cancel at any time. One lead at a time, not predictive, parallel, or multi-line dialing.

  • Talk Tracks

    Give agents staged scripts with contact context (merge fields like contact, company, and last notes) so every conversation stays on-message.

  • Leads & Pipeline

    Contacts you dial from your lists become leads with their call history, notes, and activity. Move leads through your own pipeline stages on a board or in a filterable table, save views, and export leads as CSV.

  • Follow-ups

    Schedule call, email, and to-do follow-ups from wrap-up or the lead page, see what is due or overdue, and power-dial the call follow-ups that are due.

  • Call Outcomes

    Capture outcomes: Connected, No answer, Voicemail, Callback (schedules a follow-up), Not interested, Wrong number, DND, Other, plus notes on the call. Rename, reorder and add to them, up to 20 outcome buttons in all.

  • Do Not Call List

    When you mark a lead DND, the number goes on your organization’s Do Not Call list and Rapidialer blocks calls to it. Owners and admins can add or import numbers at any time.

  • Calling Hours

    Set a calling window for each list; every contact is dialed only inside it, checked in their own time zone.

  • Local Presence

    Call from your Twilio number that matches the lead’s area code when you have one, and fall back to the agent’s assigned line otherwise.

  • Analytics

    Track call volume, call duration, outcomes, and team performance over time.

  • Call History

    Review past calls, play recordings when call recording is on, and export call history as CSV.

  • Team Management

    Invite teammates and assign roles: Owner, Admin, or Agent.

  • Inbound Calls

    Callbacks to your Twilio numbers ring the assigned rep in the browser Dialer, and their forwarding mobile if one is set.

  • Chrome Extension

    A side-panel keypad in Chrome for one outbound call at a time through your Twilio account, while you browse.

  • Twilio Numbers

    Sync numbers from your Twilio account, choose a default caller ID, and keep number ownership on Twilio.

  • HubSpot, Webhooks & API

    Log every call on the HubSpot contact and import HubSpot contacts into lists. Send events to Zapier, Make or n8n with signed webhooks, or use the REST API.

  • Two-way SMS

    Text leads from your Twilio numbers with templates, a shared Messages inbox, STOP/START opt-out handling and missed-call text-back.

  • AI Call Summaries

    Get a transcript, summary, next steps, objections and a suggested outcome after each recorded call, on your own Deepgram and AI provider keys.

  • Answering-Machine Detection

    Know when a machine picks up, then leave a live voicemail or skip to the next contact. No prerecorded voicemail drops.

  • Transfers & Live Coaching

    Hold, warm or cold transfer to a teammate or number, run three-way calls, and let managers listen, whisper or barge on live calls.

Bring your own Twilio

Your Twilio Account. Your Numbers. Your Dialer.

Connect the Twilio account and numbers you already use. Rapidialer adds the outbound calling workspace. Twilio keeps telephony billing.

  • Keep your existing Twilio account
  • Keep your existing Twilio numbers
  • Keep your Twilio billing for minutes and numbers
  • Connect Twilio to Rapidialer
  • Use Rapidialer for the outbound calling workflow
  • No carrier switch or number migration

Rapidialer’s subscription is for the dialer workspace. Twilio bills telephony separately. Connecting points the voice webhook of each synced number at Rapidialer, so keep numbers that run another call flow in a separate Twilio subaccount.

Who Rapidialer is for

Built for focused outbound teams on Twilio

If you already use Twilio but the calling workflow is still too manual, Rapidialer is the dialer layer that keeps the work in one place.

  • SDR & BDR teams

    Work through outbound lists with a consistent calling process.

  • Sales teams

    Keep leads, calls, scripts, and outcomes connected.

  • Lead generation teams

    Work through CSV lists efficiently and capture outcomes.

  • Appointment setters

    Use structured talk tracks and consistent dispositions.

  • Freelancers

    Run outbound calling from your own Twilio numbers without piecing together spreadsheets and softphones.

  • Agencies

    Give client or campaign callers one shared workspace for lists, scripts, and call outcomes on Twilio.

Simple pricing, no carrier switch

Pro pricing for every seat

One Rapidialer plan per seat. Your Twilio voice usage, numbers, and telephony billing stay with Twilio.

Pro

Yearly

$49/seat/year

About 18% less than the regular monthly price ($49 vs $60 a year).

  • ✓Browser softphone
  • ✓Inbound ringing
  • ✓Contact lists
  • ✓Power Dial
  • ✓Call scripts
  • ✓Leads & pipeline
  • ✓Follow-ups
  • ✓Call outcomes
  • ✓Do Not Call list
  • ✓Local presence
  • ✓Call history
  • ✓Analytics
  • ✓CSV export
  • ✓Team invites
  • ✓User roles
  • ✓Twilio integration
Start your 14-day free trial

14-day free trial. 1 seat. No credit card required. Twilio voice usage and phone-number charges are billed separately by Twilio.

Twilio power dialer FAQ

Frequently asked questions

Straight answers on Twilio setup, Power Dial, pricing, and what is included in the free trial.

What is a Twilio power dialer?

A Twilio power dialer is software that dials a list one contact at a time through Twilio Voice, so reps talk instead of typing numbers. Rapidialer adds the calling workflow (lists, scripts, outcomes, follow-ups, and next-lead motion) while Twilio handles numbers and voice minutes. See what a power dialer is.

What is Rapidialer?

Rapidialer is a browser-based Twilio power dialer that combines CSV contact lists, a softphone, talk tracks, call outcomes, leads and a pipeline, follow-ups and cadences, two-way SMS, HubSpot sync, AI call summaries and call history in one focused outbound workspace.

Does Rapidialer work with Twilio?

Yes. Rapidialer is built for Twilio Voice. You connect your Twilio account to dial from the browser softphone.

Can I use my existing Twilio account?

Yes. Rapidialer is bring-your-own-Twilio. You connect your credentials so telephony spend and calling stay on your Twilio account. Rapidialer does not replace your Twilio relationship. See how bring-your-own-Twilio works.

Can I use my existing Twilio phone numbers?

Yes. Sync numbers from your Twilio account, choose a default caller ID, and keep number ownership on Twilio. Rapidialer points each synced number’s voice webhook at itself so inbound calls ring in the Dialer, so keep numbers that run an IVR or Studio flow in a separate Twilio subaccount.

Does Rapidialer include Twilio calling costs?

No. Seat pricing covers Rapidialer (softphone UI, lists, scripts, history, team). Minutes, numbers, and other Twilio charges bill on Twilio; see what Twilio calls cost.

How much does Rapidialer cost?

$5 per seat per month or $49 per seat per year. Limited founding offer: $2 per seat per month for life for early teams. After the founding spots are taken, the price is $5. Add seats when you invite people (owner, admin, or agent). See pricing.

How does Rapidialer’s Power Dial work?

After you log a call’s outcome, Power Dial counts down five seconds and dials the next contact, one lead at a time; you can skip the countdown or cancel to pause. It is on by default, and it is not predictive, parallel, or multi-line dialing. See Power Dial.

Can I import CSV contact lists?

Yes. Upload a CSV contact list. Rapidialer matches common headers automatically and keeps extra columns as custom fields. See the CSV dialer.

Can I use sales scripts?

Yes. Create talk tracks with staged scripts and use them in the Dialer. Merge fields can pull contact, company, and last-note details into the script. See call scripts.

Does Rapidialer track leads and follow-ups?

Yes. Contacts you call from a list become leads with their calls, notes, and activity, and you move leads through your own pipeline stages. Schedule call, email, or to-do follow-ups and power-dial the call follow-ups that are due.

How does Rapidialer handle Do Not Call requests?

Mark a lead’s call DND in wrap-up, or, as an owner or admin, add numbers to the Do Not Call list in Dialing settings. Rapidialer blocks outbound calls to numbers on the list for your whole organization. See the Do Not Call list.

Can my team use Rapidialer?

Yes. Invite teammates and assign roles such as Owner, Admin, or Agent. The account owner is created at signup.

Can I export call history?

Yes. Review calls in history and export call history as CSV for reporting or follow-up outside Rapidialer.

Does Rapidialer support inbound calls?

Yes. A call to a synced number rings the teammate assigned to it on any Rapidialer page, plus their forwarding mobile if one is set, and then the rest of the team; a number with no assigned teammate rings the whole team. Missed calls can go to a voicemail box and a text-back. See inbound calls.

Does Rapidialer integrate with HubSpot or other CRMs?

Yes, with HubSpot: Rapidialer logs each call on the matching HubSpot contact and can import HubSpot contacts into a calling list. Other CRMs and tools connect through signed outbound webhooks (Zapier, Make or n8n) or the REST API, and every list and call history exports as CSV.

Does Rapidialer have SMS, voicemail detection or AI features?

Yes. Reps send and receive two-way SMS from your Twilio numbers, with templates and STOP/START opt-out. Answering-machine detection lets the rep leave a live voicemail or skip; there is no prerecorded voicemail drop. AI call summaries and follow-up drafts run on your own Deepgram and Claude, OpenAI or Gemini keys.

Is there a free trial?

Yes. 14-day free trial, 1 seat, no credit card required. After the trial, upgrade on Billing to keep dialing.

Start with your Twilio account

Turn your Twilio account into a focused outbound calling workspace.

Import a list, dial from the browser, follow your talk track, log the outcome, and keep moving, without changing carriers.