Key takeaways
- PhoneBurner Standard is $140, Professional $165 and Premium $183 per user a month on annual billing; monthly billing is $165, $195 and $215.
- Every PhoneBurner plan includes unlimited calling, and plans start at one user with no seat minimum.
- Premium is the only PhoneBurner plan with SMS and call transcription; Professional adds live call monitoring.
- Five users on annual Standard cost $8,400 a year, against $9,900 billed monthly.
- A rep on Standard who talks 1,000 minutes a month pays 14 cents a minute for calling.
PhoneBurner plans and prices
Each price links to its source, with the date it was last checked.
| Plan | Price | Includes |
|---|---|---|
| Standard | $140 per user/month billed annually, or $165 billed monthly1 | Unlimited calling, Power dialer, Built-in CRM features |
| Professional | $165 per user/month billed annually, or $195 billed monthly1 | Everything in Standard, Softphone dialing, Live call monitoring |
| Premium | $183 per user/month billed annually, or $215 billed monthly1 | Everything in Professional, SMS, Call transcription |
| Reps | PhoneBurner Standard | Rapidialer + Twilio |
|---|---|---|
| 1 | $140.00 | $26.65 |
| 5 | $700.00 | $133.25 |
| 10 | $1,400.00 | $266.50 |
| 25 | $3,500.00 | $666.25 |
What does each PhoneBurner plan include?
Standard covers the core: unlimited calling, the single-line power dialer and PhoneBurner’s built-in contact management. Professional adds softphone dialing from the computer and live call monitoring for managers. Premium is the only plan with SMS and call transcription.
Because the dialer is the same on every plan, the choice usually comes down to whether your team needs texting or call monitoring.
How much does annual billing save?
Annual billing saves about 15% on every plan: Standard drops from $165 to $140 per user a month, Professional from $195 to $165, and Premium from $215 to $183. On a five-person team, annual Standard costs $8,400 a year against $9,900 billed monthly.
Choosing a plan: three worked examples
The plan follows the features, so start from what your team will use every day. All prices are from PhoneBurner’s pricing page.
- A solo agent who only dials: Standard, $140 a month on annual billing or $165 month to month. Professional adds nothing a lone caller needs unless you want softphone dialing from the computer.
- Three reps and a manager who listens in: Professional, for live call monitoring. That is $495 a month for three users on annual billing, or $5,940 a year; $585 a month if billed monthly.
- Twenty-five reps who text leads: Premium, the only plan with SMS. That is $4,575 a month on annual billing, or $5,375 billed monthly.
What does unlimited calling cost per minute?
Unlimited calling is the heart of the price, so it helps to know what a minute costs you. On Standard at $140, a rep who talks 1,000 minutes a month pays 14 cents a minute; at 4,000 minutes, 3.5 cents. A dialer on your own Twilio account at about 2 cents a minute, with call recording included, plus a $5 seat and a $1.15 number, costs as much as Standard only once a rep passes roughly 6,500 billed minutes a month, a little over five hours of talk on each of 20 working days.
That line moves with your list. On cold lists, Twilio may add surcharges when unanswered and very short calls make up a large share of the month (Twilio terms), so check a month of real usage before you rely on the math.
Costs beyond the seat
Calling minutes are included in the seat. Anything beyond the seat, such as extra phone numbers or add-on products, is quoted separately, so ask for a written quote that lists each item and its price before you sign, and check it against PhoneBurner’s pricing page.
How it compares with a dialer on your own Twilio account
A Twilio dialer on your own account splits the bill in two: a small seat price and Twilio’s per-minute usage. Rapidialer’s power dialer is $5 per seat; with about 1,000 billed minutes per rep a month and recording on, Twilio’s per-minute rates add roughly $22 per rep, numbers included. The table above shows the totals by team size: about $80 a month for three reps, $267 for ten and $666 for twenty-five, against $420, $1,400 and $3,500 on annual Standard.
PhoneBurner’s unlimited calling favors reps who talk many thousands of minutes a month, and Twilio may charge extra for unanswered calls on cold lists, so model your real usage with the Twilio call cost calculator before deciding. For what changes when a team moves off PhoneBurner, see the PhoneBurner alternative page; for a quote-priced rival, Kixie sells by quote, and the Kixie vs PhoneBurner comparison puts the two side by side; for the wider market, see the lowest-priced power dialers by monthly cost.
Who should pay for PhoneBurner?
PhoneBurner’s price is easiest to justify for reps who spend most of the day on the phone, want calling, dialing and contact management on one invoice, and use features Rapidialer lacks: voicemail drop and a list of native CRM integrations beyond HubSpot. SMS and live monitoring are no longer a reason on their own, since a $5 Rapidialer seat includes two-way texting and live listen, whisper and barge, while PhoneBurner keeps them for Premium and Professional.
It is harder to justify for part-time callers. A rep who dials two hours a week still pays the full seat, and a team that already owns Twilio numbers pays for a second phone network inside the PhoneBurner plan.
Leaving PhoneBurner at renewal
If the numbers point you elsewhere, plan the exit before the renewal date:
- Check whether you are on annual or monthly billing, and ask PhoneBurner what cancelling before the term ends costs.
- Export contacts, open callbacks and do-not-call numbers as CSV while your seats are active.
- Ask PhoneBurner whether any number you call from can be ported out, and start the port before you cancel.
- Load the do-not-call export into the new dialer first, then lists, and run both tools for a week.
PhoneBurner pricing: questions and answers
Does PhoneBurner include calling minutes?
Yes. Every PhoneBurner plan includes unlimited calling, according to its pricing page, so there is no separate carrier bill for minutes. That makes the seat price the whole calling cost. A rep who talks 1,000 minutes a month on Standard pays 14 cents a minute in effect; a rep who talks 4,000 pays 3.5 cents.
Is there a seat minimum?
No. PhoneBurner plans start at one user, which makes it practical for solo agents and small teams. A single user pays $140 a month on annual Standard or $165 month to month. Ten users on the same plan cost $1,400 a month on annual billing, since the price is the same per user at every team size.
Can I cancel PhoneBurner anytime?
On monthly billing, yes: PhoneBurner’s help center describes monthly service as a recurring card charge, alongside a discounted annual option that means signing a yearly contract (PhoneBurner support). The same article warns that cancelling removes access to your account and any numbers you bought, so export data first. On the annual contract, ask PhoneBurner what leaving early costs.
Does PhoneBurner charge extra for local presence?
PhoneBurner’s pricing page does not list a separate price for Local Presence, and its help center describes it as a feature you apply for: you submit proof of business presence in each state you want to match, and its Trust and Safety team approves it (PhoneBurner support). Ask for any number or pool charges in your written quote.
Which PhoneBurner plan includes SMS?
Only PhoneBurner Premium includes SMS, at $183 per user per month on annual billing or $215 billed monthly. Premium also adds call transcription. For a team of five, choosing Premium over Standard for texting adds $215 a month on annual billing, or $2,580 a year, so check how many reps actually text before you upgrade everyone.
Can I try PhoneBurner before paying?
Yes. PhoneBurner offers a free trial with a limited number of calling minutes rather than a fixed number of days. Check its pricing page for the current trial terms. Use the minutes on a real list of your own, so the trial shows the connect rate and talk time you would actually pay for.
How much does PhoneBurner cost for a team of ten?
On annual billing, ten users cost $1,400 a month on Standard, $1,650 on Professional and $1,830 on Premium. Billed monthly, Standard is $1,650 a month, Professional $1,950 and Premium $2,150. Calling is included in each figure, so for ten users these are the full monthly totals before any add-ons such as extra numbers.
Is PhoneBurner worth it for a solo agent?
It can be if you talk for many hours a day and want calling included in one bill. Otherwise compare it with Rapidialer’s seat price. A solo agent on Standard pays $140 a month on annual billing; on your own Twilio account, Rapidialer plus about 1,000 billed minutes comes to about $27 a month.
Sources
- phoneburner.com/pricing · checked October 23, 2026
PhoneBurner is a trademark of its owner. Rapidialer is not affiliated with or endorsed by it. Competitor details come from public websites on the dates shown under Sources; check their sites for current plans and prices.